Privacy Policy

Effective Date: 1st July 2013
Last Updated: 1st July 2025

Welcome to SalwarDunia.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile services, and social media platforms.

By using SalwarDunia.com, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our platform:

a. Personal Information:

Name, email address, contact number, shipping/billing address
Account login credentials (if registered)
Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information:

Browser type, device type, operating system
IP address, location data (country/region)
Website usage, traffic source, cookies and session logs

2. How We Use Your Information

We use the information to:

Process and deliver your orders
Respond to inquiries and provide customer support
Personalize your shopping experience
Improve website performance and product offerings
Send marketing communications (only with your consent)
Comply with legal obligations (such as invoicing and tax laws)

3. How We Share Your Information

We do not sell or rent your personal data. We may share it with:

Trusted service providers: Couriers (e.g., DHL, FedEx), payment gateways, hosting providers
Law enforcement or government: Only when required by applicable laws
Business transfers: If we sell or merge our business, your information may be transferred to the new owner

4. International Data Transfers

As we ship globally, your data may be processed in countries outside your own. We ensure all such transfers comply with applicable data protection regulations, including GDPR in the EU.

5. Data Retention

We retain your information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with tax, accounting, and legal obligations
Honor customer service and warranty periods

6. Cookies & Tracking Technologies

We use cookies, beacons, and other technologies to:

Store session information
Understand user behavior
Offer personalized recommendations

You can manage cookie preferences via your browser settings.

7. Your Rights

Depending on your location, you may have the following rights:

Access, update, or delete your personal data
Request data portability
Opt-out of marketing emails
Withdraw consent at any time
Lodge a complaint with a data protection authority (GDPR/CPRA users)

To exercise any of these rights, email us at: salwardunia@gmail.com

8. Data Security

We implement robust security measures to protect your information, including:

HTTPS encryption
Secure payment processing via trusted gateways
Internal access control and regular audits

However, no system is 100% secure. We recommend keeping your login credentials confidential.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe a child has provided personal information, contact us for deletion.

10. Third-Party Links

Our website may contain links to external sites (e.g., Instagram, Facebook). We are not responsible for their privacy practices. Please review their privacy policies before engaging.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the site indicates acceptance of the changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information:

📧 Email: salwardunia@gmail.com
📞 WhatsApp / Telegram / Viber: +91 9166442829
🌍 Website: https://www.salwardunia.com

Thank you for trusting SalwarDunia. We value your privacy and are committed to protecting it.