Terms & Conditions

Effective Date: 1 July 2013
Last Updated: 1 July 2025

1. Introduction

Welcome to SalwarDunia.com. These Terms & Conditions govern your use of our website and services.

By accessing or purchasing from our website, you agree to comply with these Terms. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old or using this website under the supervision of a parent or legal guardian.

By using our website, you confirm that you have the legal capacity to enter into this agreement.

3. User Responsibilities

✔ Provide accurate and complete information
✔ Maintain account confidentiality
✔ Use the website only for lawful purposes

Any misuse, fraudulent activity, or violation of terms may result in account suspension or order cancellation.

4. Product Information & Pricing

We strive to ensure accurate product descriptions, pricing, and availability.

However, errors may occur, and we reserve the right to correct or update information at any time without prior notice.

All prices are listed in INR (₹) unless otherwise specified.
International orders may include additional charges such as currency conversion, shipping fees, and customs duties.

5. Order Acceptance & Cancellation

We reserve the right to accept or decline any order at our discretion.

Orders may be canceled due to:

Suspected fraudulent activity
Product unavailability
Errors in pricing or product details

Customers may request cancellation before the order is processed or dispatched.

6. Shipping & Delivery

Orders are typically processed within 5–7 business days.

Estimated delivery timelines:

India: 5–8 business days
International: 10–20 business days

We use reliable courier partners for safe and trackable delivery.

International customers are responsible for any customs duties, taxes, or import charges.

7. Returns, Exchanges & Refunds

Due to the nature of ethnic and custom garments, returns are limited.

Returns/exchanges are accepted only in cases of:
✔ Wrong item delivered
✔ Damaged or defective product
✔ Missing items

Requests must be submitted within 48 hours of delivery with proper proof (e.g., unboxing video).

Approved cases are eligible for:

Replacement, or
Store credit

Refunds to the original payment method may be provided only in exceptional cases, at our discretion.

8. Intellectual Property

All content on SalwarDunia.com (including text, images, logos, and designs) is protected by intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Privacy

Your use of the website is also governed by our Privacy Policy.

10. Limitation of Liability

SalwarDunia shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

We do not guarantee uninterrupted or error-free website operation.

11. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, supply chain disruptions, or government restrictions.

12. Governing Law

These Terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Agra, Uttar Pradesh.

13. Contact Information

📧 Email: salwardunia@gmail.com
🌐 Website: SalwarDunia.com

14. Changes to Terms

We reserve the right to update these Terms at any time.

Continued use of the website indicates acceptance of the updated Terms.